SISS maintenance across the GWR network
Planned and corrective maintenance of CCTV, CIS, PA and Help Points at managed stations and depots, with a customer helpdesk, CCTV downloads and the asset database.
Projects
Customer Information Systems case studies
CCTV, CIS, Help Point, control room and enabling works projects for train operating companies.
Projects
Records that include Customer Information Systems
6 records
East Coast Help Point installation
19 TDM two-button GSM Help Points supplied, installed, tested and commissioned across ten stations, wall and post mounted, with station handover packs.
Network Help Point renewal
Network-wide renewal of Help Points with TDM Standard GSM two-button units, from survey to handover, with TDM NIS configured and commissioned.
Help Point electronics support
WAM-GSX Help Point board testing, fault assessment, repair and replacement, and spare boards for the EMR estate.
Help Point renewal programme
77 VoIP Help Points and their mounting posts supplied for a 19-station renewal, with enabling works, installation and commissioning.
Help Point repair and spares support
Help Point maintenance support, WAM-GSX board testing and replacement, and Help Point spares.
Hither Green Assistance Point works
Four existing Assistance Points upgraded with GSM replacement kits, and two new TDM two-button units for the Springbank Road and Fernbrook Road entrances.
London Waterloo Help Point conversion
A complete GSM Help Point conversion kit supplied, and the converted Help Point commissioned.
Security Operations Centre video wall and integration
System integration for the GWR Security Operations Centre, providing LAN infrastructure, integrating a Barco video wall and CTRL platform, and upgrading the video management system.
Metro CCTV maintenance at Feltham and Wimbledon
Maintenance of Metro CCTV control and recording equipment, kept in service after the recorder manufacturer closed.
Multi-station Help Point replacement
Replacement Help Points at 17 stations, including new low-voltage cable routes under and alongside the track at Great Coates and Swineshead.
Network-wide Help Point technology upgrade
4G and VoIP replacement kits, new enclosures, vinyl graphics, TDM NIS upgrade, phased accessibility repositioning and continuing Assistance Point maintenance across the network.
Ivybridge integrated station systems
CCTV, customer information system displays and Help Points delivered as one installation under ES4 and ES5 design and Network Rail Landlord's Consent.
Island Line CIS and PA installation
Public Address and customer information systems at five Island Line stations, connected by 4G and a Wi-Fi bridge in place of new cable routes.
Castle Cary ticket office station systems
ES5 telecoms design, then CCTV, CIS and PA supplied, installed, tested and commissioned for the remodelled ticket office and new access ramp.
Exeter Central gateline station systems
CCTV, CIS and PA supplied, installed, tested and commissioned for the gateline works, with SISS design, acoustic modelling, network cabling and handover.
Multi-station CIS installation
Customer information system displays at twenty stations on TDM-made brackets and columns, with a complete CIS and PA system at Parson Street.
Newbury Racecourse station CCTV installation
CCTV for a three-platform station, installed above overhead line equipment and in the track bed under possessions and isolations.
Station systems works within construction programmes
CAT6 cabling at Exeter St David's, and temporary and permanent SISS works at Stroud and Slough, around station construction and refurbishment.
Discuss a project like these.
- Project enquiryNew station systems work: CCTV, customer information systems, Help Points, public address, operational telecoms, control rooms, and supporting infrastructure.
- Design enquiryDesign-only commissions for station systems: survey, reference design for Approval in Principle, and detailed design.
- Maintenance enquiryPlanned and corrective maintenance of Help Points and station information and security systems.
- Product enquiryTDM Help Points, replacement kits, and TDM NIS.