Hither Green Assistance Point upgrade

TDM upgraded 4 existing Assistance Points at Hither Green station for Southeastern with new GSM electronics, and is supplying and installing 2 new TDM two-button GSM units at the Springbank Road and Fernbrook Road entrances. Assistance Point is the operator’s name for a Help Point. The work sits within the wider Access for All project at the station, which runs under the project documentation of BAM Nuttall.

The requirement

Southeastern needed its existing Assistance Points brought onto current GSM electronics, and new Assistance Points at the two entrances, with supporting power, cable routes and GSM connectivity.

What TDM delivered

Surveys of the 4 existing Assistance Points, and a GSM signal survey for the entrances.
A GSM replacement kit supplied, installed, tested and commissioned in each existing unit: WAM-GSX electronics, a speaker and microphone kit, power supply, audio frequency induction loop (AFIL) amplifier, antenna, battery and wiring loom.
A test report for each upgraded unit.
2 new TDM two-button GSM units supplied for the entrances.

How the work is done

TDM installs, tests and commissions the 2 new units at the Springbank Road and Fernbrook Road entrances to its work-package plan, with O&M documentation.

GWR, Managed stations and depots
SISS maintenance across the GWR network
Planned and corrective maintenance of CCTV, CIS, PA and Help Points at managed stations and depots, with a customer helpdesk, CCTV downloads and the asset database.
Ongoing
LNER, Stations from Berwick-upon-Tweed to Peterborough
East Coast Help Point installation
19 TDM two-button GSM Help Points supplied, installed, tested and commissioned across ten stations, wall and post mounted, with station handover packs.
SWR, Stations across the SWR network
Network Help Point renewal
Network-wide renewal of Help Points with TDM Standard GSM two-button units, from survey to handover, with TDM NIS configured and commissioned.