SISS maintenance across the GWR network
Planned and corrective maintenance of CCTV, CIS, PA and Help Points at managed stations and depots, with a customer helpdesk, CCTV downloads and the asset database.
Case study
Help Point repair and spares support
Help Point maintenance support, WAM-GSX board testing and replacement, and Help Point spares.
TDM supports Help Point maintenance for GTR with telent: it tests faulty WAM-GSX boards, replaces those that cannot be repaired economically, and supplies Help Point spares.
The requirement
Faulty Help Point electronics on the estate need testing, a clear repair or replace decision, and replacement parts to hand.
What TDM delivers
- Testing of returned WAM-GSX boards, with a replacement board tested and shipped where repair is not economical.
- Help Point spares.
How the work is done
Each repair job covers one board: TDM tests it, records the fault and replaces the board where repair is not economical. Faults found include a non-functioning power circuit and a faulty modem.
Related
Related case studies
East Coast Help Point installation
19 TDM two-button GSM Help Points supplied, installed, tested and commissioned across ten stations, wall and post mounted, with station handover packs.
Network Help Point renewal
Network-wide renewal of Help Points with TDM Standard GSM two-button units, from survey to handover, with TDM NIS configured and commissioned.
Discuss a project like this one.
- Project enquiryNew station systems work: CCTV, customer information systems, Help Points, public address, operational telecoms, control rooms, and supporting infrastructure.
- Design enquiryDesign-only commissions for station systems: survey, reference design for Approval in Principle, and detailed design.
- Maintenance enquiryPlanned and corrective maintenance of Help Points and station information and security systems.
- Product enquiryTDM Help Points, replacement kits, and TDM NIS.