Help Point renewal programme

TDM is renewing the Help Points of TPE across 19 stations. It supplied 77 VoIP Help Points with their mounting posts, and delivers the enabling works, installation and commissioning under a separate work package.

The requirement

The renewal replaces existing Help Points and adds new ones at Barnetby, Brough, Cleethorpes, Dewsbury, Grimsby Town, Huddersfield, Hull, Malton, Manchester Airport, Middlesbrough, Northallerton, Scarborough, Scunthorpe, Seamer, Selby, Stalybridge, Thirsk, Thornaby and Yarm. The work takes place in operational stations, outside peak periods where required, with controlled access and electrical isolation.

What TDM delivers

• 77 VoIP Help Points, supplied in batches of 33, 24 and 20, with 16 standard mounting posts and 7 cabinet mounting posts.
• Enabling works, new posts and bases, power and cabling, for new installations and replacements.
• Audio frequency induction loop (AFIL) equipment.
• Installation, operational testing and commissioning, leaving each installed Help Point in service.

How the work is done

• Method statements. Each station has its own method statement and authority to work, coordinated with representatives of TPE.
• Hull. TDM removed the existing unit, changed the mounting height as instructed, and connected and tested the new Help Point.
• Handback. Stations are handed back one at a time as their works complete.