Multi-station Help Point replacement

TDM replaced the Help Points at 17 stations for EMR, from standard station installations to new low-voltage (LV) cable routes that cross and run alongside the railway at Great Coates and Swineshead.

The requirement

EMR needed one consistent Help Point replacement across 17 stations. At Great Coates and Swineshead the new LV cabling had to pass under the track, cross a level crossing and follow a trackside route.

What TDM delivered

• Replacement TDM two-button Help Points across the programme.
• New LV cable routes at Great Coates and Swineshead: an under-track crossing, a route across the level crossing and a trackside route.
• Programme handover in February 2025, with the site-complete checklist signed off.

How the work was done

• Track access. TDM engaged Network Rail Asset Protection and worked with a track-access planning specialist to develop the Safe Work Packs for the cabling.
• Safety-critical staff. TDM provided the safety-critical resources the track-access work required.

The result

• The Great Coates and Swineshead cabling works were delivered with no accidents, incidents or near misses recorded.
• Further Help Point projects for EMR have followed, at stations including Melton Mowbray, Alfreton and Ilkeston.