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Case study

Security Operations Centre video wall and integration

System integration for the GWR Security Operations Centre, providing LAN infrastructure, integrating a Barco video wall and CTRL platform, and upgrading the video management system.

Security Operations Centre video wall in use

TDM acted as system integrator for the new Security Operations Centre (SOC) of GWR in Swindon, the purpose-built replacement for its previous CCTV suite.

The requirement

The previous suite had no integration between systems. CCTV, live train information and operational data sat on separate screens, and operators switched between devices to build a picture of an incident. The security and resilience team needed one platform, available at every operator position and on the video wall, that brought every source together.

The video management system (VMS) ran on outdated hardware and obsolete hosting, and had to be replaced in the same project.

What TDM delivered

  • Video wall. A 4x2 Barco UniSee 500 wall of bezel-less LCD panels, showing 16 sources at once.
  • Barco CTRL platform. Operators bring any source to the wall or to their own position: CCTV, the train information system, operational data and web applications. Three operators control what the wall shows and switch configurations from a single keyboard and mouse.
  • Compositions. Pre-defined layouts bring up the relevant sources for royal occasions at Windsor, the Glastonbury festival and race days at Newbury Racecourse.
  • Network. The LAN and supporting equipment that the Barco system runs on.
  • VMS upgrade. The whole VMS moved to current hardware and software.

How the work was done

TDM assessed the requirement and recommended Barco technology, supported by a live demonstration at Barco’s Customer Experience Centre in Bracknell. The project progressed from a temporary screen installation in September 2025 to a fully integrated control room in 2026. TDM coordinated between Barco and the security and resilience team throughout.

The result

Operators see every source from one platform, on the wall or at their own position. The compositions put the relevant sources on screen for an event or incident without manual searching. The platform grows by adding encoders or decoders.

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