Contact

Asset Management and Lifecycle Support

A station asset record that faults and visits can be matched to.

Station asset management: asset registers, location hierarchy, asset identity, component structure, maintenance history, spares and obsolescence support.

Planned and corrective maintenance, records, audits, escalation and remote diagnosis.

Maintenance and Fault Response

Requirement

The record maintenance and monitoring depend on

An estate of station equipment needs an accurate record of what exists and where, a structure that a fault can be matched to, and early warning of what is going out of support.

TDM keeps the asset record that maintenance and monitoring work from: what exists, where it is, and what has been done to it.

Diagram of an asset register linking station equipment to locations, documents, maintenance schedules and lifecycle history

Maintenance records

Every visit logged against the asset record

On a Help Point maintenance contract, every Help Point had an asset record, and every planned and corrective visit was logged against it. The records supported PPM reporting, engineer audits and the review meetings that governed the contract.

Spares are part of the same support: TDM holds Help Point spares in Crawley and supplies replacement electronics boards.

Help Point maintenance contractUnder a Help Point maintenance contract, TDM carries out planned and corrective maintenance and keeps maintenance records and asset data against each Help Point. Those records support review meetings with the customer, engineer audits and fault escalation through an agreed route.VisitsRecordsGovernancePlanned maintenancePreventative visits on a scheduleCorrective maintenanceIn response to reported faultsMaintenance recordsRecords and asset data heldagainst each Help PointReview meetingsEngineer auditsEscalationThrough an agreed routeVisitsRecordsGovernancePlanned maintenancePreventative visits on a scheduleCorrective maintenanceIn response to reported faultsMaintenance recordsRecords and asset data held against each Help PointReview meetingsEngineer auditsEscalationThrough an agreed route

Registers and identity

Where it is, what it is part of, which asset it is

TDM’s asset data work keeps apart where an asset is, as service location and sub-location; what it is part of, as system, subsystem and component; and which asset it is, as a master record with a descriptive engineering tag. Maintenance and condition history is held against each record. Clean structure is what lets a monitoring event or a reported fault land on the right asset.

Asset Monitoring
Location, asset structure and identityThe asset structure keeps location, structure and identity separate: location as service location and sub-location, asset structure as system, subsystem and component, and identity as the master asset record and its engineering tag. A monitoring event is matched to each.LocationAsset structureIdentityService locationSub-locationSystemSubsystemComponentMaster asset recordEngineering tagDescriptive, per assetMonitoring eventMatched to asset and placeLocationAsset structureIdentityService locationSub-locationSystemSubsystemComponentMonitoring eventMatched to asset and placeMaster asset recordEngineering tagDescriptive, per asset

Live operations

Mobile engineering, inspections and escalation on one platform

TDM’s asset and maintenance platform is live. It records assets, locations and products, supports mobile engineering activity and digital inspection worksheets, and provides a locations map, dashboards and automated escalation.

Live asset and maintenance platformTDM's live asset and maintenance platform records assets, locations and products, supports mobile engineering activity and digital inspection worksheets, and provides a locations map, dashboards and automated escalation.RecordsPlatformOversightAssetsLocationsProductsAsset and maintenance platformLiveMobile engineeringDigital inspection worksheetsLocations mapDashboardsAutomated escalationAssetsLocationsProductsAsset and maintenance platformLiveMobile engineeringDigital inspection worksheetsLocations mapDashboardsAutomated escalation

Scope

Asset registers, hierarchy and maintenance history

  • Asset register and maintenance records
  • Location and sub-location hierarchy
  • System, subsystem and component hierarchy
  • Asset identity and labelling
  • PPM reports and asset history
  • Audit controls, escalation and continuous improvement

Projects

Asset Management and Lifecycle Support case studies

  • CCTV dome camera, customer information display and PA speaker on a GWR station platform

    GWR, Managed stations and depots

    SISS maintenance across the GWR network

    Planned and corrective maintenance of CCTV, CIS, PA and Help Points at managed stations and depots, with a customer helpdesk, CCTV downloads and the asset database.

    Ongoing

  • EMR, Stations across the EMR network

    Help Point electronics support

    WAM-GSX Help Point board testing, fault assessment, repair and replacement, and spare boards for the EMR estate.

    Ongoing

All Asset Management and Lifecycle Support case studies

Discuss asset management and lifecycle support for a site.

Something else

If the work does not fit one of these routes, send a short general enquiry.

General enquiry