The LUGA-Gateway connects TDM’s GSM Help Points with the NIS emergency call and information system. The gateway converts the incoming and outgoing GSM calls to VoIP, and handles SMS messages from the Help Points for processing by the NIS.

TDM’s GSM Help Points can be configured and monitored by the NIS system via SMS messages. Primary configuration settings are updated using the NIS Management tools, Help Point status and statistics are relayed to the NIS system and can also be forwarded to a higher level management system via a CTI, OPC or SNMP interface.